The role: 

Reporting to the CRM Manager, the CRM Intern will be working to execute strategies to improve our acquisition, conversion, and retention goals.

What you’ll be doing:

  • Execute CRM global campaigns across email, push notifications, and in-app communications to drive new members deeper into the funnel 
  • Collaborating with other teams to ensure that CRM campaigns work smoothly for every aspect of the business.
  • Come up with creative ideas, campaign initiatives on a global scale to improve customer experience and business performance.
  • Execute multiple experiments on different aspects of CRM to optimize the campaign and best practices
  • Customize the content in different languages for end users in different countries
  • Responsible for the quality of campaign setup and user engagement flow works as expected


  • Students from Economic majors
  • Detail-oriented, logical thinking
  • Accurate, systematic, and methodical
  • Good English language skills, especially in writing
  • Numerate with the ability to produce reports and derive valuable insights and analysis with suggestions for improving the existing campaigns.
  • Advanced level of computer literacy in Excel or spreadsheet 
  • Excellent team player and interpersonal skills
  • A passion for start-ups, speaking with customers and solving problems

Nice-to-have skills:

  • Good knowledge of HTML, email creation and cross-device testing (desirable)
  • Experienced in working with technical platforms, email, push notifications and in-app message


  • Monthly allowance, ELSA Pro Account during internship
  • Company Happy Hour and internal activities
  • Working with seniors in real projects
  • Experience the true startup spirit of a fast growing and well funded Silicon Valley startup
  • Opportunities to grow professionally and play a critical role to shape the next stage of our company’s growth
  • Opportunity to create an impact on the lives of 1.5 billion language learners around the world

How to apply?

Apply now to maximize your talents and make a real impact! Send your CV and a short introduction on why you want to join ELSA to We love to see your application.

About the Company:

ELSA (English Language Speech Assistant) is a startup founded in 2015 by Stanford alum Ms. Vu Van, and Dr. Xavier Anguera, a veteran in speech recognition and AI. ELSA’s app, which is called ELSA Speak, listens to the way language learners pronounce words, sentences or conversations to pinpoint exact errors and provide real-time, accurate feedback on their pronunciation mistakes with specific suggestions on how to improve. The company built its own proprietary speech technology using deep learning and A.I. to detect people’s pronunciation mistakes with 95%+ accuracy. Based in San Francisco, ELSA has raised $27 million in capital and is backed by leading VCs in Silicon Valley, Southeast Asia and Japan. ELSA Speak is available for iOS and Android and is used by more than 13 million users in over 101 countries. The company has offices in Portugal, Vietnam, India, Indonesia and Japan.

ELSA has been recognized as Top 5 Best Artificial Intelligence Apps (by Research Sniper); and Top 4 Companies Using AI To Transform The World (by Forbes)