Functions

Department of Student Affairs > Functions

FUNCTIONS

  1. Responsibilities for Student Care;
  2. Responsibilities for Student Support;
  3. Responsibilities for Managing On-Campus and Off-Campus Students;
  4. Responsibilities for Education in Politics, Ethics, and Lifestyle;
  5. Responsibilities for Administrative and Operational Management.

MISSIONS

Responsibilities for Student Care:

  • Supporting UEH students, international students, and potential learners.
  • Assisting vulnerable students, including those with disabilities, and students facing emergencies (financial difficulties, illness, bereavement, etc.), while implementing initiatives to prevent school violence.
  • Preventing sexual harassment and advancing gender equality through gender-specific care initiatives.
  • Providing Health Care: Addressing students’ physical and mental health needs.

Responsibilities for Student Support:

  • Providing information support directly at the office and indirectly via email, multi-channel chat systems, and a hotline.
  • Addressing and resolving student queries and appeals.
  • Organizing activities for all education levels and modes, including full-time undergraduate, part-time, and graduate students.
  • Managing financial support programs, such as the Academic Encouragement Scholarship, Study Support Scholarship, Corporate Sponsorship Scholarship, Emergency Support, International Student Scholarships, and Student Loans.
  • Offering academic support and organizing activities to improve academic performance, skill development, and English proficiency.
  • Providing career support, including job and internship opportunities, mock interviews, company tours, etc. Hosting career-related events like Career Talks, Career Fairs, and the UEH Sharing – Career Fair series.
  • Delivering student services, including issuing documents via the E-Services portal, graduation services (gowns, photography, etc.), the UEH Community Shop, and UEH Shuttle Bus services.

Responsibilities for Managing On-Campus and Off-Campus Students:

Managing On-Campus Students:

  • Overseeing dormitories, ensuring adherence to rules, and updating policies.
  • Managing accommodation fees and related services.
  • Developing a modern and civilized dormitory management model.
  • Organizing student self-management teams in dormitories.
  • Ensuring security, preventing crime, and fostering a healthy living environment.
  • Coordinating with local authorities to maintain security and organize community service activities.
  • Planning annual dormitory upgrades and repairs.
  • Implementing fire safety initiatives and conducting regular inspections.
  • Supporting students with their studies and personal development.

Monitoring Off-Campus Students:

  • Collaborating with the UEH Student Union, local authorities, and landlords.
  • Disseminating Ministry of Education and UEH regulations regarding off-campus living.
  • Providing support for off-campus students on university-related issues.

Responsibilities for Education in Politics, Ethics, and Lifestyle:

  • Organizing the “Civic Education Week” for regular undergraduates.
  • Managing student commendation and discipline.
  • Maintaining data and calculating training points for regular undergraduate students.
  • Overseeing academic advisors and class representatives.
  • Organizing cultural, artistic, and sports activities, such as UEH Sport, UEH League, and inter-faculty competitions.
  • Training and preparing UEH teams for sports, arts, and cultural competitions organized by higher authorities.
  • Organizing the Olympic Competition on Marxist-Leninist Science and Ho Chi Minh Ideology.
  • Promoting UEH culture among students.
  • Educating students on political ideology, law, ethics, and lifestyle.
  • Promoting major holidays and events throughout the year.
  • Teaching and following Ho Chi Minh’s thoughts, morals, and manners.

Responsibilities for Administrative and Operational Management:

  • Developing strategies, communication plans, financial management, and commendation systems.
  • Managing human resources, training, and quality assurance.
  • Enhancing IT systems for student care, including: Information portal, CRM system, Admission Portal, Job Portal, E-Services Portal, Advisor Platform, DSA website, Event website, UEH Community Shop website, UEH Sports website, and multi-channel chat systems.
  • Assessing the quality of student care and support services.

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